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If your production line suddenly goes quiet, don’t panic. It might just be your food machine asking for a little attention. At Hg-machine, we believe in keeping things simple—because when machines act up, fast fixes matter. Whether you're new to automated equipment or just in a hurry, these quick tips can save your batch and your day.

Check the Power First (Seriously!)

It may sound obvious, but it’s the first thing our team checks: is the power on? A loose plug, a flipped breaker, or even a simple emergency stop button being triggered can all halt operations. Make sure everything’s connected, the switches are lit, and nothing got bumped during a shift change.

Also, double-check the power mode. Many of our Hg-machine models have energy-saving settings—great for bills, not so great if you're trying to run a full batch and it's still in “idle” mode.

Clean Sensors, Clear Problems

Sensors are like the eyes of your food machine. If they’re blocked by crumbs, grease, or powder, the system might refuse to operate or throw false errors. A soft cloth and a little patience go a long way. Be sure to power off the machine before wiping anything sensitive.

If your machine is frequently stopping mid-cycle or refusing to start, a dusty sensor could be the culprit. Cleaning takes minutes and can save hours of confusion.

Jammed Product Paths? Reset, Don’t Wrestle

Sometimes batter builds up, dough gets stuck, or a tray doesn’t align just right. Don’t force it—reset it. Most Hg-machine food machines include a reset function on the control panel. Let the system clear itself before manually reaching into anything.

Still stuck? Remove trays or nozzles as per the manual instructions, clean, and reattach. And never forget the golden rule: no cleaning or unclogging with the power on.

While many problems are easy to fix, don’t be shy to ask for help. Hg-machine’s support team knows our equipment inside out. If your fix isn’t working or if you're unsure, a quick message to us can help avoid bigger issues later. For more tips or tailored support, visit www.hg-machine.com and keep your food machine running like a champ.

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